jilias Privacy Policy

jilias ("jilias," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jilias platform, including the website, mobile applications, and all associated services (collectively, the "Platform"). This Privacy Policy describes how jilias collects, uses, stores, discloses, and safeguards your personal information when you access or use the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable data protection laws. By registering a jilias account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the jilias Platform immediately.

jilias collects the following categories of personal data:

• Identity Data: Full name, date of birth, government-issued ID number, and nationality, collected during account registration and identity verification.
• Contact Data: Email address, mobile number, and residential address (including city, e.g., Manila, Cebu, Davao, Quezon City, or Makati).
• Financial Data: Payment method details (e.g., GCash account, PayMaya, BPI, BDO, Metrobank, or card details), transaction history, deposit and withdrawal records.
• Account Data: Username, jilias login credentials (stored in hashed form), account preferences, and responsible gaming settings.
• Technical Data: IP address, browser type and version, device identifiers, operating system, time zone, and pages visited on the jilias Platform.
• Usage Data: Information about how you use the jilias Platform, including games played, bets placed, session duration, and feature interactions.
• Communications Data: Records of your correspondence with jilias customer support, including chat logs and email exchanges.

jilias does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID), it is handled with heightened security measures.

jilias uses your personal data for the following purposes:

• To create and manage your jilias account and verify your identity and age (21+ requirement).
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• To provide, maintain, and improve the jilias Platform and its games and features.
• To detect and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) requirements.
• To send you service-related communications, including account notifications and security alerts.
• To send you marketing communications about jilias promotions and offers, where you have consented to receive them.
• To administer responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion.
• To analyze Platform usage and improve user experience through aggregated analytics.

jilias processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you, including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations and age verification requirements.
• Legitimate Interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications, where you have provided explicit consent. You may withdraw consent at any time.

jilias does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients:

• Service Providers: Third-party vendors who assist in operating the jilias Platform, including payment processors, identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process data only on jilias's instructions.
• Regulatory Authorities: Government agencies and regulators, including PAGCOR and the National Privacy Commission of the Philippines, where disclosure is required by law.
• Law Enforcement: Where required by a valid legal order, court order, or to protect the rights, property, or safety of jilias, its players, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

jilias retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. In general:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter.

When personal data is no longer required, jilias will securely delete or anonymize it in accordance with our data retention procedures.

jilias implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data in transit, encryption of sensitive data at rest, access controls and authentication requirements for jilias systems, regular security assessments and penetration testing, and staff training on data protection obligations.

While jilias takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your jilias login credentials and for notifying us immediately if you suspect unauthorized access to your account.

jilias uses cookies and similar tracking technologies to enhance your experience on the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly, including maintaining your jilias login session and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the jilias Platform, helping us improve performance and content.
• Preference Cookies: Store your Platform preferences, such as language and display settings, to personalize your jilias experience.
• Marketing Cookies: Used to deliver relevant promotional content about jilias offers, where you have consented to marketing communications.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the jilias Platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilias:

• Right to be Informed: The right to know how your personal data is being collected and processed by jilias.
• Right to Access: The right to request a copy of the personal data jilias holds about you.
• Right to Correction: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact the jilias Data Protection Officer at [email protected]. We will respond to verified requests within the timeframes required by applicable law.

The jilias Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. jilias does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account.

If you believe a minor has registered on the jilias Platform, please notify us immediately at [email protected].

The jilias Platform may contain references to third-party services such as payment providers. jilias is not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jilias.

jilias reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page. Your continued use of the jilias Platform following any update constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by jilias, please contact our Data Protection Officer. Our support team is available 24/7 in both Filipino and English.

Contact email: [email protected]